Travel PR News | Singapore Airlines earns Diamond rating in the World Airline Overall health And Security Audit

Singapore Airlines earns Diamond score in the World Airline Wellbeing And Safety Audit

Singapore, 2021-Jan-20 — /Journey PR Information/ — Singapore Airways (SIA) has been awarded the Diamond rating – the maximum degree attainable – in the APEX Overall health Protection powered by SimpliFlying audit of world airlines.

The audit, which was jointly executed by market body Airline Passenger Expertise Affiliation (APEX) and aviation method agency SimpliFlying, involved a quantitative 58-stage checklist covering 10 groups. These incorporated tests, tracing, on-the-floor processes, in-flight steps and partnerships to even further improve basic safety integrity.

The diamond ranking is the best achievable stage for the audit, marking at least 200 factors earlier mentioned the minimum amount gold typical established by APEX and SimpliFlying for passenger security and perfectly-being. Specifications are based mostly on independently confirmed, validated, and qualified airline passenger overall health protection measures.

Yeoh Phee Teik, Senior Vice President Client Expertise, Singapore Airlines, mentioned: “Early in the Covid-19 pandemic, we undertook a detailed critique of our wellness and safety measures jointly with our partners and regulators, in session with professional medical gurus, and by using on board consumer comments.

“Our groups deep-dived into numerous test details alongside the close-to-stop consumer journey. We reinforced existing techniques wherever vital, increased some of them, introduced new measures to nutritional supplement them, and utilised digital systems to complement them and aid a additional seamless journey encounter.

“Receiving the Diamond position in this audit is a recognition of this unwavering dedication to safeguarding the nicely-currently being of our clients and employees in all areas of our functions. Singapore Airlines is renowned for our industry-major merchandise and assistance, and we will continue to ensure that world-course wellbeing and basic safety benchmarks keep on being an integral portion of our manufacturer guarantee.”

Dr. Joe Chief, CEO of APEX, claimed: “Singapore Airlines’ determination to shopper properly-getting shines via a contactless journey administration bolstered by finest-in-class onboard cleanliness. As a Diamond wellbeing safety licensed airline, Singapore Airways has gone a move over and above investing in their passengers’ wellness by applying the latest developments in screening and health passport know-how.”

Shashank Nigam, CEO of SimpliFlying, claimed: “Singapore Airlines has lifted the bar for wellness security criteria in the field with initiatives this sort of as in the vicinity of-touch verify-in kiosks, cell notifications for baggage delays and digitisation of in-flight menus and journals. Using clinic-grade actions in ensuring well being security will aid bolster trust among the travellers.”

Overall health and basic safety when travelling with Singapore Airways

SIA has introduced complete health and fitness and protection measures to be certain the nicely-staying of our shoppers and staff members members. Pre-departure steps contain fundamental passenger health assessments, as nicely as contactless providers these kinds of as cell check out-in and electronic in-flight menus.
SIA frequently applies anti-microbial coating on substantial-touch surfaces which includes spots in the lounges, as very well as many sections of the aircraft cabin including the lavatories. On selected plane, electrostatic spraying devices that contains a disinfecting agent are employed to sanitise the cabin.

All through the flight, SIA involves all buyers and team members to use masks except if they are eating or consuming. Cabin crew are also expected to have on goggles, as properly as gloves when needed, although interacting with our shoppers. They are also necessary to be in protecting gowns on flights from specified sectors.

Although all actual physical newspapers and journals have been taken off, SIA provides shoppers a free of charge e-Library by means of their own tablets and mobile devices that delivers obtain to much more than 1,000 world wide publications. Meal expert services have been simplified to lessen contact, but SIA has managed to reintroduce favourites this sort of as its satay and garlic bread for premium courses in just a single tray.

All SIA aircraft are outfitted with Higher Efficiency Particulate Air (HEPA) filters, which remove much more than 99.9% of particles like airborne viruses and germs in the cabin. The cabin air is refreshed each individual two to 3 minutes all through the flight. Post-flight, headsets, headrest addresses, pillow addresses, bedsheets and blankets are replaced. Linens are washed at high temperatures to disinfect them after just about every use.

The Singapore Airlines precautionary steps e-brochure can be found here, and a lot more data on SIA’s health and security actions can be found here.

In December, SIA also released trials on a digital health verification system, the very first in the planet to be based mostly on the International Air Transport Association’s Vacation Pass framework. This lets buyers to securely retail outlet and current information and facts linked to Covid-19 tests, as effectively as their vaccination standing in the long term. This helps to guidance the industry’s secure and calibrated restoration from the Covid-19 pandemic.

MEDIA Contact:

Media staff are welcome to get in touch with our General public Affairs Section at [email protected]

Supply: Singapore Airlines